The Order Management feature is also our offering. Designed to bring together all order-related activities under one consolidated framework. Whether that be processing orders, tracking shipping, managing returns, or handling customer data – this feature is the one-stop solution for organizing and simplifying order management. Its real-time integration of order data across all platforms enhances customer satisfaction tremendously and helps businesses maintain superior control over their respective sales cycle.
The Order Management feature functions on the principle of synchronizing all real-time data from various sources that include your e-commerce platform, shipping providers, and customer databases. With the placement of an order, the system seamlessly processes it while updating the status in real-time providing transparency to both the business and the customer. In addition, the order management feature takes care of the return orders by integrating your return policy and automating the initiation and tracking of return requests. The systemic consolidation of all customer data allows for streamlined management of customer relations which in turn provides a big boost to attaining overall customer satisfaction.
